Case Study
| Client | Private Hospital in Malaysia |
| Product | Enterprise BI on CUBOT |
| Categories | Enterprise BI, Hospital Rostering, Private Healthcare |
| Data Sources | HIS & Rostering Application |
| Metrics of Focus | Hospital Occupancy, Inpatient & Outpatient Patient Flow, Consultant & Nurse Schedules, Equipment Utilization |
| Time to Deliver | Approximately 3 Months |
Hospital Administrative Executives manage smooth-runnning of the hospital and aim to achieve a more efficient system to manage.
Rostering is an area where data becomes useful to manage hospital operations. Patient registrations, admissions, ICD Classification, and type of Specialist sought are gathered in order to understand the demand for staff and hosptial equipment. For example, a patient undergoing outpatient treatment for a broken toe may require the use of an X-ray machine, an Orthopaedic specialist consultant, and perhaps some nurse support. Based on the trends in clinical demand, the hospital was able to efficiently roster staff and schedule medical equipment bookings, technicians in order to provide a better rostering system.
This resulted in better operational efficiency and lowered operating costs through avoiding excessive overtimes and overscheduling
Patient demand was understood through data parameters such as registration time, outpatient specialist deparment, disease classification, follow up visit number, history of medical equipment usage etc. These parameters were combined to model the types and levels of needs for the hospital.
Staffing schedules were matched to the patient demand to effectively manage rostering of nurses, technicians, and medical consultants.
Challenges |
Solutions |
Product Module |
|---|---|---|
| Needed Dynamic and Timely Information on Patient Demand | Automated and Summarized Metrics | CUBOT Dashboard Vizualytics Services |
| Ineffective utilization of staff | Integrating staff scheduling information with patient registration | CUBOT Designer |
| Understand deeper trends within categorical information (e.g. specialists) | Easy drill-down into data | CUBOT Analyze |
| Have a data-driven system for schedules | Schedule staff automatically | Vizualytics Services |
